We want you to be satisfied with any product you purchase from Take Montana Home. We understand mistakes happen. Just to be sure we are meeting your needs, give our office a call (206-799-2826) and let's work together to figure out the best solution for both of us.
If you choose not to call please note that you may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you want a refund, you should expect to receive it within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. If you are an international customer please contact us first for a quote @ firstname.lastname@example.org.
For orders shipped within the USA we charge a flat fee of $12.00. We will utilize the the shipping vendor that delivers your order to you in the most cost effective and expedited way. We use USPS, UPS and FedEx for deliveries.